The Checker is first and foremost responsible for guest relations and satisfaction. He/She will perform all checking and other front-end courtesy duties, including but not limited to spill clean-up, general housekeeping and other duties as assigned by management.
When a guest enters my area or department, my first and most important responsibility becomes to acknowledge, greet, and engage that guest
Scan all items, beginning with the bottom of the basket
Properly ID customers per company policy when purchasing alcohol and/or tobacco products
Help guests find items when necessary
Follow daily work schedule as assigned by management
Encourage guest participation in satisfaction survey
Encourage guest participation in rewards program
Encourage guest participation in promotional programs when applicable (e.g. Monopoly Game, Rewards Promotions, etc.)
Follow dress code in accordance with team member handbook
Follow attendance and tardiness guidelines in accordance with team member handbook
Perform sacker duties, when necessary
Replace sack supply as necessary
Perform occasional stocker duties as assigned by management
Perform other duties as requested or required by management
Must maintain Alcohol Seller/Server Certification
Ability to work at fast-paced but efficient and controlled manner
Ability to perform all physical aspects of checker/sacker/stocker duties including but not limited to bending, lifting, walking, squatting, climbing and at times running
Ability to operate all checking equipment, keep accurate records, count money and make change
Ability to lift to a height of 4 feet, items weighing up to 40 lbs. on a regular basis
Ability to place items weighing up to 80 lbs. in floor board and trunk space of vehicles
Ability to accept supervisory coaching related to performance, work habits and attitude
Ability to function as a team member and get along with others
This job description is intended to provide a high-level of general requirements for this position. It is not a complete statement of duties, responsibilities or requirements. Other duties not listed here may be assigned as necessary to ensure proper operations.
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